| 1. | Cataphract undertakes to process on behalf of the Customer a disclosure in the Criminal Records Bureau ('CRB') and, if appropriate, an application to register with the Independent Safeguarding Authority ('ISA'). |
| 2. | Cataphract makes no guarantees as to the speed in which the disclosure and/or registration will be completed, only that it will use its best endeavours to expedite the process as speedily as possible insofar as it is within its influence. |
| 3. | The Customer acknowledges that it is her/his exclusive responsibility to ensure that all the data entered into the Cataphract online application process is accurate both as to content and spelling. The Customer accepts that any delay or incorrect disclosure or registration caused by her/his omission, mis-statement or other error in the completion of the online process is entirely the responsibility of the Customer and undertakes not to seek any redress from Cataphract. Any repeat disclosure or registration will require a further repayment as if it is a new disclosure or registration. |
| 4. | The Customer accepts personal responsibility to pay for the disclosure and/or registration. Cataphract agrees to accept payment by any legitimate credit card issued by one of the following providers regardless of the name of the person (human or corporate) to whom it is issued: Maestro, Solo, Mastercard, Visa, Visa Electron, V pay. |
| 5. | The Customer agrees to pay any of the following charges as may be relevant to her/his application (including VAT at 17.5%):
| 5.1. | ISA Registration £81.63 |
| 5.2. | Enhanced CRB Disclosure £53.63 |
| 5.3. | Standard CRB Disclosure £43.63 |
| 5.4. | ISA Registration, Standard and Enhanced CRB Disclosures for Volunteers £17.63 |
| 5.5. | Verification of identity documentation through Post Office Veri-fy £11.75 |
| 5.6. | List 99 £5.88 (if requested in advance of the full certificate) |
| 5.7. | ISA Adult First £6.00 |
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| 6. | Cataphract will ensure that data is not held for longer than is necessary for the purpose. In establishing retention and archiving periods, Cataphract will comply with the CRB policy on the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure information (www.crb.gov.uk). Cataphract will retain data for repeat applications, complaints and legal requirements. |
| 7. | Cataphract will not be liable for any loss occasioned to the Customer by any missing of deadlines or otherwise failing to deliver a disclosure or registration in a timely and accurate manner. |